Connecting People, Ideas and

Possibilities

Welcome to SocialNet Group, your trusted partner in Business Development since 2013. At the heart of our mission lies the art of simplifying the relationships between businesses and their customers.

Why Socialnet Group?

Elevating Your Business Success With

Innovative Support Solutions

At SocialNet Group, we believe in the power of transformation. Our core philosophy is grounded in the principle of 'where innovation meets success.' As a leading BPO company, we are not just a service provider but also a partner in progress. By continuously adapting, evolving, and reinventing, we aim to drive the business world forward, empowering our partners to achieve their goals. With SocialNet Group, anticipate a partnership where pioneering ideas are nurtured, strategies are nurtured, and success is a shared journey.

SUBSIDIARY COMPANIES

Our Centers

Discover our company's footprint with stationary centres in the Southeast Europe.

With offices strategically located around the region, we bring together the brightest minds from different backgrounds to create a dynamic and inclusive work environment.

Headquarter

Zagreb

Office

Dubrovnik

Office

Mostar

Office

Sarajevo

Office

Tuzla

Office

Zenica

Headquarter

Zagreb

Office

Dubrovnik

Office

Mostar

Office

Sarajevo

Office

Tuzla

Office

Zenica

Meet our team

Success begins here

This is where we shine the spotlight on the incredible individuals who power our organization. Get to know our dedicated and diverse team. Explore the talent, experience, and passion that drive our mission forward.

Alija Velagić

Co Founder

Nezir Čahtarević

CEO

Zejd Bilalović

Co Founder

Alma Šljivo

Head of Business Development

Israa Naser

Head of Marketing and Design

Damir Berilo

Senior Partner

2013

Founded in

6

Core Teams

250+

Employees

30+

Projects

INSIGHTS

A Decade of Dedication and Quality: Social Net Announces the Start of the 'Development' Project in Mostar.

For almost a whole year, we diligently worked together with the services of the City of Mostar to create a solution that will make us all proud.

6 Technological Share Business Services (SBS) Innovation Ideas

How do you make sure that your customers are receiving assistance in a timely manner, while also reducing queues and increasing efficiency?

Boost Your E-Commerce Success: Top 5 Marketing Strategies for 2024

In the evolving world of E-commerce, staying ahead with the most effective marketing strategies is crucial for any online store's success. As we step into 2024, it's time to sharpen your digital marketing tools with strategies that not only attract but also retain customers.

Acquisition of GoCloud.group by SocialNet Group!

Celebrating a New Era in Business Process Outsourcing

Navigating the Beauty Industry Boom: A Data-Driven Marketing Guide

The beauty industry is on an upward trajectory, with forecasts predicting a rise to over $663 billion in revenue by 2027. This growth is propelled by an increase in eCommerce sales and a consumer shift towards premium products. To seize a portion of this burgeoning market, beauty companies must adopt data-driven marketing strategies. Here’s how to capitalize on this trend and drive your beauty brand to new heights.

Beyond Borders: Bosnia's BPO Potential in the EU Era

As Bosnia and Herzegovina stands on the threshold of a monumental shift, its impending integration into the European Union (EU) heralds a new era for the country's Business Process Outsourcing (BPO) industry. This transformative journey promises not only to redefine the economic landscape but also to catapult the nation's BPO sector onto the vibrant stage of the EU's single market.

Driving Success in the Automotive Sector: A Case Study on Strategic BPO Collaboration

The automotive industry faces a myriad of challenges, from navigating supply chain disruptions to adhering to strict data privacy regulations. In this landscape, the partnership between SocialNet Group, a leading Business Process Outsourcing (BPO) firm in Southeastern Europe, and a distinguished client specializing in automotive solutions, emerges as a testament to the power of strategic collaboration and operational excellence.

Beauty E-Commerce Marketing: Key Trends to Amplify Your Brand in 2024 and Beyond

The beauty industry, with an estimated value exceeding $600 billion in 2024, is thriving despite recent challenges. The pandemic-induced shift from brick-and-mortar to online shopping has created unprecedented opportunities for beauty E-commerce brands. To navigate this booming market effectively, understanding the latest ecommerce trends is crucial. Here's a look at the must-know trends to grow your beauty brand.

Revolutionizing E-Commerce

How Call Centers Drive Customer Satisfaction and Boost Sales 24/7

E-Commerce Case Study: Transforming B2B Engagement

The automotive industry client encountered a downturn with a noticeable decline in orders from established B2B customers. This trend posed a severe threat to the client's revenue streams and market positioning, highlighting an urgent need for innovative customer re-engagement strategies.

socialnet

partners