Effective Date: August 2023
This Site is owned and operated by SocialNet Group (referred to as "SocialNet", "SocialNet Group", "SNG, "SN", "Collector", "we", "us" or "our"). Please take the time to read the Privacy Policy applicable to your (referred to as "User", "The User", "you", "your") use and enjoyment of this Site and the content made available to you via this Site.
CONTENTS:
1. INTRODUCTION 2. WHEN AND HOW WE COLLECT DATA 3. GOOGLE ANALYTICS AND FACEBOOK 4. OBJECTIONS TO USING DATA FOR PROFILING OR AUTOMATED DECISIONS 5. AGE OF CONSENT 6. COOKIES 7. GUIDING PRINCIPLES APPLICABLE TO THE PROTECTION OF PERSONAL DATA 8. TRANSFER OF PERSONAL DATA 9. ACCURACY AND UPDATING OF PERSONAL DATA 10. SUBJECTS' RIGHTS 11. DUTIES OF WEBHELP AS DATA CONTROLLER AND/OR DATA PROCESSOR 12. PROCESSING OF PERSONAL DATA 13. PURPOSES OF THE PROCESSING 14. PROCESSING OF PERSONAL DATA BY SPECIAL REGULATIONS 15. CHILDREN AND TEENAGERS' PERSONAL DATA 16. APPLICABILITY AND MODIFICATIONS TO THE PRIVACY POLICY 17. GOVERNING LAW
1. INTRODUCTION
1.1. Who we are and how you can contact us* We are SocialNet Group and we are based in Sarajevo, Bosnia & Herzegovina. We are committed to protecting your privacy and respecting and upholding your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our Site www.socialnetgroup.com ("Site") and our social media channels, and explains how we collect, hold, use and disclose data and comply with the requirements of the Law on the Protection of Personal Data No. 49/06 ('the Law') with EU regulations in the field of personal data protection. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, Pinterest, Twitter, or YouTube, that information is governed by the privacy policies on those websites, and is not governed by this Privacy Policy.
You can contact us for privacy-related questions by emailing info@socialnetgroup.com We will only use your personal information in compliance with the Law on the Protection of Personal Data No. 49/06 ('the Law') with EU regulations in the field of personal data protection and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.
1.2. Our Role in your Privacy* If you are a customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you.
1.3. Our Responsibilities* As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.
1.4. Your Responsibilities · Please read this Privacy Policy and the Website Terms & Conditions. · If you provide us with any data relating to a third party, you confirm that you have the right to authorize us to process that data on your behalf in accordance with this Privacy Policy.
2. WHEN AND HOW WE COLLECT DATA
From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when: · You purchase a gift card for redemption on our Site · You purchase an online course, webinar, program or service · You interact with us on social media · You complete any sign-up forms, landing pages or send us a direct message via social media or an email to any of our nominated emails · You participate in events, promotions and giveaways or any request for additional data such as customer surveys · You accept our cookies and other tracking technologies on any device you use to interact with us · You voluntarily submit your data to us for any reason
2.1. Types of Data we may collect (including automatically) · Contact details (name, address, email) · Financial Information (bank details when you are making a purchase) · Basic information about your business and its history (sometimes) · Data about the products or services you purchase · Data about your experience with our Site and our products and services · Data relating to your circumstances and such other information that is relevant to the products or services we provide to you · Data relating to your attendance at seminars or other events held by us (including webinars and podcasts) · Data that identifies you (your IP address, login, browser type, time zone, browser plugins, geolocation, what operating system and version) - we do not link this with any personal Data · Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)
2.2. How and why we use and disclose your Data* Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.
We will use your data for the purposes it was collected and related purposes that include: · Operating our Site · Providing you with products, information and services · Customer support · Tracking your purchase history · Detecting and preventing fraud · Improving our Site · Making your experience on our Site more efficient and enjoyable · Market research e.g. we may contact you for feedback about our products and services · Provide you with information about events, other products or services or opportunities that may be of interest · Marketing (with your consent) · Monitoring your compliance with our Website Terms and Conditions
We may disclose your data for the purposes it was collected and also: · As required by law subject to our obligations · With your consent · Within our business · To send you marketing material (with your consent) · To process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms) · Share with third parties to enable us to provide our products and/or services
3. GOOGLE ANALYTICS AND FACEBOOK
3.1. Google* We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.
Our use of Google Analytics may include but is not limited to display advertising and remarketing. You may see our adverts across the internet, this is due to the use of tracking technologies (cookies) to optimize and serve our adverts based on past visits to our Site. When you log onto our Site, we, with the help of Google Analytics, use your browsing behavior to connect this with other data that you previously provided to us in accordance with this privacy policy.
3.2. What are your choices? Don't provide us with personal data* You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with any products or services, however, you can continue to use our Site and browse the pages of our Site.
3.3. Turning off cookies* Our Site uses cookies and similar technologies to provide certain functionality to our Site. You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.
3.4. Don't want marketing?* We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing and if third parties are involved we will obtain your consent (which you can withdraw at any time). You can change your mind about marketing material by opting out by: 1. completing the contact us form on our contact page; or 2. by unsubscribing within the email if you have previously subscribed to our newsletter.
3.5. What are your rights?* You can exercise your rights at any time by emailing us at info@socialnetgroup.com
3.6. You can access information we hold about you* We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person's confidentiality or intellectual property rights). We will tell you if we can't comply with your request and why.
3.7. Inaccurate information* You can contact us to ask us to correct any information we hold about you that you believe is inaccurate.
4. OBJECTIONS TO USING DATA FOR PROFILING OR AUTOMATED DECISIONS
We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behavior). Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.
4.1. You have the right to be forgotten* You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.
4.2. You have the right to make a complaint regarding the use of your data* If you have any complaints regarding how your data is handled, please contact us by email at info@socialnetgroup.com. If you are not satisfied with our response to your complaint you may seek a review by contacting The Court of Bosnia and Herzegovina.
4.3. How secure is the data collected?* We realize that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your data. This includes the following: · Password access to accounts · Storing electronic data with reputable third party storage providers who have appropriate security protections · Limit access to personal information to individuals who need to know. · Using payment providers who are PCI DSS compliant · We do not store your payment details
4.4. Where do we store data?* We use service providers based in Bosnia & Herzegovina. If we transfer personal data outside of Bosnia & Herzegovina, we will ensure that your privacy rights are adequately protected by ensuring these service providers have the same or similar measures in place to protect data shared.
4.5. How long do we store data?* We will keep your data for as long as we need it and this period will also depend on your interactions with us. If you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing and tax purposes. When we no longer need to keep your information, we will delete it permanently or anonymise Data which is no longer necessary.
4.6. Third parties who process your data* We share data with third parties in the following circumstances: · Other companies in our group of companies, as necessary to operate our Site · Our suppliers and service providers working for us e.g. payment processors · Our professional and legal advisors · Third parties engaged in fraud prevention and detection · Law enforcement or other government authorities · Share with third parties who enable us to provide our products and services which may include: - payment processors such as Stripe, PayPal, Xero, Shopify who may process your payment for any products and services bought from us; - social media and analytics such as Facebook, Instagram and Google Adwords for purpose of custom audience generation and the development of targeting criteria; - other third parties such as Leadpages, LeadQuizzes, Teachable, Zoom, Active Campaign, MailChimp for processing and holding Data that enables us to ensure you are kept informed of all course information, logins and marketing material, offers, promotions, newsletters, blogs and video training. · Where we have your consent to do so or otherwise where we are legally permitted to do so.
5. AGE OF CONSENT
By using this site, you warrant that you are at least the age of majority in your State or Territory of residence. Our Site should not be used by anyone under the age of majority and we do not knowingly collect data from anyone under the age of majority.
6. COOKIES
We use cookies, this helps us improve the products and services we provide.
6.1. What are cookies?* Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can also be used to analyze traffic and for advertising and marketing purposes. They do not harm your systems and the HELP function in your browser will tell you how to restrict or block the cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. If you use browser settings to block all cookies, you may not be able to access all or parts of our Site.
6.2. Web Beacons* We may use web beacons (or clear gifs) on our website and in our emails. So basically when we send emails, we can track behavior such as who opened the emails, who clicked the links and collect information such as your IP address, your browser or email type, we then put this information together to improve the performance of our email campaigns and provide you with better and/or services specific to your needs. You will always have the ability to opt out of any emails we send just click the link in the email that says "unsubscribe".
7. GUIDING PRINCIPLES APPLICABLE TO THE PROTECTION OF PERSONAL DATA
The principles set forth below constitute the general parameters that SocialNet Group applies and safeguards in the exercise of the processes of capture, registration, management, use, and Processing of Personal Data:
7.1. Principle of legality in Data Processing The Processing of Personal Data shall be carried out within the current legal framework and per the authorization granted by the Data Subject.
7.2. Principle of Purpose The Processing must obey a legitimate purpose following the law, which must be informed to the Data Subject.
7.3. Principle of Freedom Processing may only be carried out with the Subject's prior, express, and informed consent. Personal Data may not be obtained or disclosed without prior authorization or in the absence of a legal or judicial mandate that relieves the consent.
7.4. Principle of Truthfulness and Quality The information subject to Processing must be truthful, complete, accurate, updated, verifiable, and understandable. Processing partial, incomplete, fractioned, or misleading data is prohibited.
7.5. Principle of Transparency In the Processing, the right of the Subject to obtain from the Controller or the Processor, at any time and without restrictions, information about the existence of data concerning them must be guaranteed.
7.6. Principle of Restricted Access and Circulation The Processing is subject to the limits derived from the personal data's nature and the law's provisions. In this sense, the Processing may only be carried out by people authorized by the Subject and/or by the individuals provided for in the law. Personal Data, except for public information, may not be available on the Internet or other means of dissemination or mass communication unless access is technically controllable to provide restricted knowledge only to the Subjects or third parties authorized following the law.
7.7. Security Principle The information subject to Processing by the Controller or Processor shall be handled with the technical, human, and administrative measures necessary to provide security to the records avoiding their adulteration, loss, consultation, unauthorized or fraudulent use, or access.
7.8. Principle of Confidentiality All people involved in the Processing of Personal Data that are not public are obliged to guarantee the confidentiality of the information, even after the end of their relationship with any of the tasks that comprise the Processing and may only provide or communicate Personal Data when it corresponds to the development of the activities authorized by law and under the terms of this.
7.9. Principle of Data Minimization The Processing of Personal Data shall be adequate, relevant, and limited to what is necessary for processing purposes.
7.10. Principle of Limitation of the Conservation Period The Processing of Personal Data shall be carried out during the reasonable and necessary time, following the purposes that justify the Processing. Once the purposes of the Processing have been fulfilled, and notwithstanding legal regulations to the contrary, the Personal Data provided shall be deleted.
7.11. Principle of Data Protection by Design and by Default The Processing of Personal Data shall be carried out following relevant technical and organizational measures, both when determining the means to be used and at the time of the Processing itself.
7.12. Principle of Accountability The processing of Personal Data shall be accredited and supported by records, manuals, policies, guidelines, etc.
8. TRANSFER OF PERSONAL DATA
SocialNet Group may require the Transfer of Personal Data among the companies that are part of the group and/or to allied companies, including third-party suppliers of products or services. For these purposes, the Processing or Transfer of information must respect the legal requirements on the matter, such as the adequacy levels of each country, corresponding legal safeguards, Binding Corporate Rules, as well as our internal Policies and Procedures at the internal level. In any case, the Transfer will be made with the previous subscription of the documents and/or legal safeguards necessary to ensure the confidentiality of the information, following the applicable local regulations. Likewise, in compliance with legal duties, we may provide personal information to judicial or administrative entities.
9. ACCURACY AND UPDATING OF PERSONAL DATA
SocialNet Group users, customers, suppliers, employees, and candidates are required to provide truthful and accurate personal information and keep it updated in order to facilitate the provision of contracted and/or provided services, as well as any other required services. SocialNet Group assumes that the information provided by its users, customers, suppliers, employees, and candidates is truthful, and thus, SocialNet Group assumes that the information is up to date. SocialNet Group will not assume the obligation to verify the identity of these individuals or the truthfulness, validity, sufficiency, or authenticity of their data. SocialNet Group will not be held responsible for any damages or losses of any kind that may result from the lack of truthfulness, validity, sufficiency, or authenticity of personal information and data, including damages resulting from homonymy or identity theft.
10. SUBJECTS' RIGHTS
The Subjects of Personal Data shall enjoy the following rights and those granted to them by law:
10.1. Know, update, and rectify your information and personal data before the Controller or Processor in charge of the Processing of your information and Personal Data.
10.2. Request proof of the authorization granted to the Data Controller, except when expressly exempted as a requirement for the Processing.
10.3. To be informed by the Controller or the Data Processor, upon request, regarding the use made of their Personal Data.
10.4. Access to information and Personal Data that have been subject to Processing, upon request to SocialNet Group, under the terms of the applicable regulations in force.
10.5. Submit before the Data Protection Authorities complaints for infringements to the Personal Data protection regime applicable to them.
10.6. To limit or oppose, at any time, the Processing of their Personal Data before the Controller or Data Processor. In case of requesting the limitation, the Controller shall obtain a new authorization from the Subject.
10.7. Request to the Data Controller, the portability of the Personal Data provided to them and to transfer them to another Data Controller.
10.8. To revoke the authorization and/or request the deletion of the data when the Processing does not respect the constitutional and legal principles, rights, and guarantees. The revocation and/or deletion shall proceed when the Personal Data Protection Authority has determined that in the Processing, the Controller or Processor has incurred behaviors contrary to the law. Notwithstanding the foregoing, the Subject may request the deletion of the data when: (i) the Processing is no longer necessary according to the purposes for which they were collected; (ii) the Processing Authorization is revoked; and (iii) they oppose the Processing.
10.9. Access free of charge to their Personal Data that has been the object of Processing.
10.10. Subjects' rights according to the applicable regulations.
11. DUTIES OF WEBHELP AS DATA CONTROLLER AND/OR DATA PROCESSOR
11.1. SocialNet Group, as the Controller of Personal Data, will comply with the following duties: a) To guarantee, at all times, the whole and effective exercise of the Data Subjects' rights; b) To request and keep a copy of the respective authorization granted by the Data Subject; c) Properly inform the Data Subject about the purpose of the collection and the rights they are entitled to by the authorization granted; d) Keep the information under the necessary security conditions to prevent its adulteration, loss, consultation, use, or unauthorized or fraudulent access; e) Guarantee that the information provided to the Data Processor is truthful, complete, accurate, updated, verifiable, and understandable; f) If applicable, inform the Data Processor of any rectification, suppression, or limitation of the Processing made by the Data Subject; g) To ensure that only Personal Data that is necessary for each of the specific purposes of the Processing is used; h) Update the information, communicating promptly to the Data Processor all developments with respect concerning previously provided and take other necessary measures to ensure that the information provided to it is kept up to date; i) Rectify the information when it is incorrect and communicate the pertinent to the Data Processor; j) To provide to the Data Processor, as the case may be, only data whose Processing is previously authorized following the provisions of the applicable regulations; k) When a Processor carries out the Processing, SocialNet Group shall choose the one that offers sufficient guarantees following the provisions of this Policy; l) Sign with the Data Processor a personal data processing agreement and/or the document that takes its place, which establishes, without limitation, the obligations and rights of the Data Controller, the purpose, duration, nature, and types of Personal Data to be processed, the purpose of the Processing and the commitment to process the Personal Data by the Law and this policy; m) Always require the Data Processor to respect the security and privacy conditions of the Data Subject's information and the Data Subject's rights. n) To process queries and claims formulated under the terms outlined in this Policy; o) Adopt an internal manual of policies and procedures to ensure proper compliance with the law and, in particular, to deal with queries and complaints; p) To inform the Data Processor when certain information is under discussion by the Data Subject once the claim has been filed and the respective process has not been completed; q) Inform the Data Subject's request about the use given to its data; r) To inform the Data Protection Authority when there are violations of the security codes, and there are risks in the administration of the information of the Data Subjects; s) Comply with the instructions and requirements given by the Data Protection Authorities.
11.2. SocialNet Group, as Data Processor, shall comply with the following duties: a) Process the Personal Data following the instructions of the Controller and the Authorizations of the Data Subjects; b) Inform the Controller of any security incident that affects the integrity of the Personal Data; and c) To assist the Controller in the steps that, according to the applicable regulations, correspond to it.
12. PROCESSING OF PERSONAL DATA
The information contained in SocialNet Group's databases is subject to different forms of , such as collection, exchange, updating, processing, reproduction, compilation, storage, use, systematization, and organization, all partially or totally in compliance with the purposes set forth herein. The information may be delivered, processed, or transferred to public entities, commercial partners, contractors, affiliates, and subsidiaries, as long as it complies with the purposes referred to in this document and the applicable regulations.
SocialNet Group is committed to the protection, security, and confidentiality of Personal Data and other information of its users, customers, suppliers, employees, and candidates. For these purposes, SocialNet Group help has information security policies, procedures, standards, and strategies tailored to the particular needs and type of information, which may change at any time at its discretion, and whose objective is to protect and preserve the integrity, confidentiality, and availability of the information and Personal Data, regardless of the medium or format where they are located, their temporary or permanent location, or how they are processed. In this sense, SocialNet Group relies on technological security tools and implements industry-recognized security practices, including the processing and storage of sensitive information through secure mechanisms, such as encryption, use of secure protocols, securing technological components, restricting access to information to authorized personnel only, information backup, secure software development practices, among others. Every SocialNet Group contract with third parties (contractors, external consultants, temporary collaborators, etc.) that involve the processing of information and personal data of our users, customers, suppliers, employees, and applicants, includes a confidentiality agreement that details their commitments to the protection of their confidentiality, integrity, and privacy.
13. PURPOSES OF THE PROCESSING
The collected information and Personal Data is used to process, confirm, fulfill, and provide the services acquired, directly and/or with the participation of other allied companies or third-party providers of products and services of SocialNet Group. Additionally, the Personal Data will be processed to promote and advertise the activities and services of SocialNet Group, carry out financial transactions of payments or collections, attend legal procedures, make reports or attend requests from administrative, control and monitoring authorities (national or international), police authorities, judicial authorities, banking entities, and/or insurance companies (for internal and/or commercial administrative purposes), market research, audits, accounting reports, statistical analysis, billing tasks, fraud identification and money laundering prevention, among others.
a. Processing of Personal Data of Employees and Candidates: The information collected by SocialNet Group from its employees is primarily for the following purposes: i. To store the Personal Data of employees, including those obtained in the course of the selection process; ii. To comply with the obligations imposed by applicable labor law on employers and to comply with the orders issued by the competent authorities for such purposes; iii. Issue certifications regarding the employee's relationship with SocialNet Group; iv. To comply with the obligations and the Management System for Occupational Health and Safety at Work; v. To manage the functions performed by workers; vi. Contacting family members in case of emergency; vii. Collect, store, use, delete, update, circulate, transfer, or process the Personal Data to carry out the business purposes of SocialNet Group; viii. Contacting the Data Subject by telephone, electronic means, SMS, or chats, to conduct surveys, job offers, studies, and/or confirmation of Personal Data; ix. Conduct selection processes to gain access to a job, remain in a position, or apply for any other job within SocialNet Group; x. Conduct socio-demographic, segmentation, and professional profiling studies for welfare, retention, and human talent management purposes and participate in training, awards, bonuses, contests, raffles, and other events organized by SocialNet Group; xi. Verify personal, family, financial, credit, commercial, and labor information, academic level, labor, and social security aspects, etc..; xii. To carry out criminal and disciplinary background checks, and those related to the control and prevention of fraud and risks associated with money laundering and financing of terrorism, including verification in risk lists; xiii. Send information, surveys, notifications, and documents related to disciplinary processes and promote SocialNet Group's activities or those of related third parties, conduct surveys and any other activity related to purposes derived from the labor or contractual relationship, and commercial or advertising purposes, through text messages, email, SMS, social networks, among others; xiv. Comply with legal duties and contractual commitments, as well as the provisions of the legal system of the country in tax, labor, social security, and protection of Personal Data following applicable law; xv. For the transfer of Personal Data to clients of the SocialNet Group, provided that it is related to the purposes described herein; xvi. For the transfer of Personal Data with the parent company, affiliates, or subsidiaries of SocialNet Group companies; xvii. For the Personal Data at a national level or outside the country to third parties with whom the Data Controller has entered into a data processing contract; and/or with whom the Data Controller has a contractual relationship and with whom it is necessary to provide it for the fulfillment of the contracted purpose and with third parties and/or commercial allies for the development of legal and contractual obligations such as personnel selection service companies, surveillance companies, among others; xviii. Manage and deliver corporate wellness programs and plan corporate activities; xix. Providing information to external quality certifying agencies; xx. Provide Personal Data for control and verification by external auditors for bidding and/or contracting processes, including SocialNet Group clients.
b. Processing of Shareholders' Personal Data: The information collected by SocialNet Group from its stakeholders is primarily for the following purposes: i. To allow the exercise of the duties and rights derived from the quality of the Shareholder; ii. Sending invitations to events scheduled by SocialNet Group and, in general, contacting the Shareholder; iii. Issue certifications regarding the relationship of the Data Subject with SocialNet Group (commercial and credit operations in which the shareholder composition of SocialNet Group must be known); iv. Any others established explicitly in the authorizations granted by the Shareholders.
c. Processing of Customers' Personal Data SocialNet Group collects the Personal Data of its customers and stores them in a database that is classified by the company as confidential and will only be disclosed with the express authorization of the Data Subject or when requested by a Competent Authority. The purposes for which the Personal Data of customers are used are: i. Performing the steps for the pre-contractual, contractual, and post-contractual stages; ii. Sending invitations to events organized by SocialNet Group; iii. To corroborate any requirement that may arise in the development of the executed contract; iv. To comply with the purpose of the contract signed, including correspondence, compliance, and processing of guarantees, among other activities; v. Verify cases of noncompliance by any of the parties; vi. Binding in general of each client; vii. To carry out customer loyalty activities and marketing operations, in which case the Personal Data may be processed directly or indirectly by the Data Controller or a Data Processor; viii. Compliance with tax and legal aspects with government and regulatory entities; ix. Manage the administrative, accounting, financial, operational, and logistical aspects associated with fulfilling the contractual object.
14. PROCESSING OF PERSONAL DATA BY SPECIAL REGULATIONS
This chapter defines SocialNet Group's general framework and parameters for the appropriate processing of personal data when such processing is subject to special rules, laws, and/or regulations. SocialNet Group operates in different countries, so the local applicable Privacy law, the provisions of the local authorities of each country and region, as well as the applicable international rules and agreements on the matter, shall apply.
14.1 EU GENERAL DATA PROTECTION REGULATION (GDPR): In cases where the EU General Data Protection Regulation applies, SocialNet Group will abide by the regulatory requirements it establishes, along with the applicable national and local rules. For more information, please refer to the global personal data protection policy published at the following link: UBACITI GDPR LINK. In cases where there is no local regulation on the matter, everything established in this policy and the guidelines and general principles of the GDPR will be respected.
15. CHILDREN AND TEENAGERS' PERSONAL DATA
The processing of the Personal Data of children and adolescents shall be carried out exceptionally, considering the purposes of the data processing, the respect for their fundamental rights and their best interest. Likewise, the authorization of the person with parental authority or legal representative will be required.
The Associate and/or third party in charge of processing Personal Data of children and adolescents must put in place special confidentiality and security measures.
The SocialNet Group website is not intended for children under the age of thirteen (13), and it is recommended that no one under the age of thirteen (13) use it. In the case of the Bosnia and Herzegovina, to use the SocialNet Group Website, you must: i) be eighteen (18) years of age or older, have the power to enter into a binding contract with SocialNet Group, and not be barred from doing so under applicable law; or ii) be thirteen (13) years of age or older and have the consent of the minor's parent or guardian to the Agreement. Likewise, users who enter to the SocialNet Group Website affirm that they are at least thirteen (13) years of age.
16. APPLICABILITY AND MODIFICATIONS TO THE PRIVACY POLICY
SocialNet Group reserves the right to make changes or updates to this Privacy Policy at any time, in response to legislative developments, changes in internal policies, or new requirements for the provision or offering of its services. These modifications will be available to the public before their implementation through the following means: visible announcements in its establishments or on our websites, applications for smartphones or electronic kiosks (Privacy Notice), or through the last email provided. This privacy policy will be effective as of the date of publication of its latest version, on August 24, 2023
17. GOVERNING LAW
This Privacy Policy and your use of this Site is governed in all respects by the laws of Bosnia & Herzegovina.